1. Introduction
BTI HURRICANE, INC., doing business as BTI Hurricane, respects the privacy of every person who visits this website, contacts our team, or engages our services. BTI Hurricane is the developer and operator of this site, which presents our integrated storm protection and computer systems design services. This Privacy Policy describes the personal information we collect, the purposes for which we use it, the parties with whom we may share it, and the choices available to you regarding that information.
We encourage you to read this policy in full so that you understand how your information is handled. By accessing or using this website, you acknowledge that you have read and understood the practices described here. If you do not agree with any part of this policy, please discontinue use of the website and refrain from submitting personal information to us.
Throughout this policy, the terms we, us, and our refer to BTI HURRICANE, INC., and its affiliated operations. The term the Company refers to the same entity. The terms you and your refer to the individual visiting the website or using our services.
2. Scope of This Policy
This Privacy Policy applies to information collected through this website located at https://www.btihurricane.mom, through electronic communications such as email and telephone inquiries, and through any related forms, tools, or services that link to this policy. It also applies to information collected in the course of providing our storm protection design, installation, and consulting services.
This policy does not apply to information collected by third party websites, applications, or services that we do not own or control, even if they are linked from this website. We are not responsible for the privacy practices of those third parties, and we encourage you to review their own policies before providing information to them.
Our services are intended for businesses and individuals located in the United States. If you access this website from outside the United States, you do so at your own initiative and you are responsible for compliance with any local laws that may apply to you.
3. Information We Collect
We collect several categories of information in order to operate this website and to deliver our services. The information we collect generally falls into the following categories.
Information You Provide Directly
When you contact us, request a quote, or submit a form, you may provide your name, email address, telephone number, physical address, and details about your property or project. This includes any message content you choose to share with us, such as the type of building you wish to protect and the products that interest you.
Information Collected Automatically
When you visit this website, our systems may automatically record certain technical information, including your internet protocol address, browser type, operating system, device type, referring pages, the pages you view, and the dates and times of your visits. This information is collected to help us understand how the website is used and to improve its performance.
Information From Other Sources
We may receive information about you from publicly available sources, from our business partners, or from service providers that assist us in verifying details or responding to inquiries. We combine this information with the information you provide to help us deliver accurate and relevant service.
Information We Do Not Collect
We do not collect sensitive categories of personal information such as government identification numbers, health records, or financial account numbers through this website. If such information is ever required in connection with a specific service, we will collect it only with your explicit consent and for a clearly stated purpose.
4. How We Collect Information
We collect information through a variety of methods, each of which is designed to be transparent and proportionate to the service we provide.
Direct collection occurs when you complete a contact form, send us an email, call our office, or otherwise communicate with us. In these cases, you control the information you choose to share, and we use it only for the purposes described in this policy.
Automatic collection occurs through standard web technologies such as server logs and cookies. These technologies help us measure site traffic, diagnose technical issues, and remember your preferences during a visit. Additional detail about cookies and tracking appears in the relevant section below.
Collection from third parties occurs when a partner or service provider shares information with us for a legitimate business purpose, such as confirming a property record or completing a referral. We take reasonable steps to ensure that any third party sharing information with us does so lawfully.
5. How We Use Information
We use the information we collect for a limited set of business purposes, all of which are intended to operate our business and serve our customers well.
- To respond to your inquiries and to provide quotes, assessments, and recommendations for storm protection.
- To schedule and perform design, installation, and inspection services.
- To communicate with you about your project, including updates, scheduling, and warranty information.
- To improve our website, our products, and our customer experience.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
- To protect the security and integrity of our website and our business.
We do not sell your personal information to third parties, and we do not rent or trade your contact details. We use your information only as described in this policy and as permitted by applicable law.
Where we use your contact information to send you service related communications, you may opt out of non essential communications at any time by following the instructions in the communication or by contacting us directly. Opting out of promotional messages will not affect our ability to send you messages required to manage an active project or to satisfy a legal obligation.
7. Third Party Services and Data Sharing
We may share personal information with service providers who perform functions on our behalf, such as hosting this website, processing communications, or supporting our project management tools. These providers are contractually required to protect your information and to use it only for the services we have engaged them to perform.
We may disclose information when required to do so by law, such as in response to a subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of all or part of our business, personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.
We do not otherwise share your personal information with unaffiliated third parties for their own marketing purposes without your consent.
Our service providers are selected for their reliability and security posture, and we enter into written agreements with them that limit their use of personal information. We remain responsible for the information we share with them and take reasonable steps to monitor their compliance with those agreements.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The length of time we keep information depends on the nature of the information and the reason it was collected.
For example, we may retain project records, correspondence, and warranty information for the duration of our customer relationship and for a reasonable period afterward to support warranty claims, tax obligations, and legal compliance.
When information is no longer needed, we take reasonable steps to delete or de identify it so that it can no longer be used to identify you.
When we determine that information is no longer required, we dispose of it using methods designed to prevent reconstruction, such as secure deletion of electronic records and shredding of paper documents where applicable.
9. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, and unauthorized access, disclosure, alteration, or destruction. These safeguards are reviewed and updated as our business and the threat landscape evolve.
Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information, and you transmit information to us at your own risk.
If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the details provided at the end of this policy.
Access to personal information is restricted to employees and contractors who need it to perform their roles. Those individuals are subject to confidentiality obligations, and we provide training on privacy and security practices as part of their responsibilities.
10. International Data Transfers
This website is operated from the United States, and our business operations are located in the United States. If you access this website from a location outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central database are operated.
The data protection laws of the United States may differ from the laws of the jurisdiction in which you reside. By using this website and providing your information to us, you consent to the transfer of your information to the United States and its processing there as described in this policy.
We take reasonable steps to ensure that any personal information we transfer receives an adequate level of protection consistent with this policy.
11. Privacy for Children
This website and our services are not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under that age. If we become aware that a child under thirteen has provided personal information to us, we will take steps to delete that information from our records.
If you are a parent or guardian and believe that your child has submitted personal information to us, please contact us using the details provided below so that we can take appropriate action.
12. Your Privacy Rights
Depending on the laws that apply to you, you may have certain rights with respect to your personal information. These rights may include the right to access the information we hold about you, to request correction of inaccurate information, and to request deletion of your information under certain circumstances.
You may also have the right to object to or restrict certain processing activities and the right to receive a copy of your information in a portable format. Where you have provided consent for processing, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, please contact us using the details at the end of this policy. We will respond to your request within the time required by applicable law.
We will not discriminate against you for exercising any privacy right available to you. If you request access to or deletion of your information, we may ask you to verify your identity to prevent unauthorized disclosure.
13. California Privacy Rights
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act and other California privacy laws. These rights may include the right to know what personal information we collect, use, and share, the right to request deletion of your personal information, and the right to non discrimination for exercising your privacy rights.
We do not sell personal information as that term is defined under California law. If you wish to submit a request to know or a request to delete, you may contact us using the details provided below. We will verify your identity before responding to such requests.
You may also designate an authorized agent to make a request on your behalf. We may require the agent to provide proof of authorization before we respond.
California residents may also request information about the categories of third parties with whom we have shared personal information for business purposes in the preceding twelve months. We will provide that information free of charge upon a verified request.
14. Data Subject Requests
We will respond to verified requests from individuals who wish to exercise their privacy rights. To protect your information, we will take reasonable steps to verify your identity before acting on a request, which may include asking you to confirm details we already hold about you.
We aim to respond to all valid requests in a timely manner. In some cases, we may be unable to fulfill a request in full, for example where doing so would conflict with a legal obligation, a contractual requirement, or the rights of another individual. In such cases, we will explain the basis for our response.
There is no fee to exercise your rights, unless your request is clearly unfounded, repetitive, or excessive, in which case we may charge a reasonable fee or decline to act.
Please provide sufficient detail in your request to allow us to locate the relevant information. If we need additional information to process your request, we will contact you promptly using the contact details you provide.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our technology, or the law. When we make material changes, we will update the last updated date at the top of this page and, where appropriate, provide a more prominent notice.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of this website after any changes take effect constitutes your acceptance of the revised policy.
If a change materially affects the way we use information we have already collected, we will make reasonable efforts to notify you of the change before it takes effect.
We will archive prior versions of this policy internally so that our practices remain auditable over time. If you would like to review a previous version of this policy, you may contact us using the details in the section below.
16. How to Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to report a concern about how your information is handled, please contact us using the details below.
BTI HURRICANE, INC.
1372 Oak Grove Rd
Leander - 78641-1407
United States (US)
Email: notify@btihurricane.mom
Phone: +16186024997
Website: https://www.btihurricane.mom
We will review your inquiry and respond as promptly as possible. Thank you for trusting BTI Hurricane with your information.
Back to top